Account and Data
For most account and data tasks, start from the account area inside Shot Insights. That is where you will usually find options to update account details, review your current sign-in, and begin account deletion.
Before making major account changes, confirm you can still sign in successfully and know which email or sign-in method the account uses.
Common account tasks
Section titled “Common account tasks”- Update the sign-in details tied to your account
- Convert a guest profile by following Convert a guest profile into an account
- Request account deletion if you no longer want to keep the account
Before you delete your account
Section titled “Before you delete your account”- Sign in and confirm you are in the correct account.
- Save any important records before deletion — once you confirm, deletion happens immediately and cannot be undone or reversed. There is no grace period.
- If you started as a guest, convert the profile first so the data stays attached to a login you can recover later.
Need help with a specific request?
Section titled “Need help with a specific request?”Shot Insights does not currently offer an in-app way to export or download a copy of your data. Use Contact support if you have questions about your account or data.